Contact Us

Use the form on the right to contact us.

Warehouse 21/14 Polo Avenue
Mona Vale, NSW, 2103

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Shipping Info

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Shipping

Shipping

LUKA Candles endeavours to pack and dispatch all orders within two - three business days.

Shipping is $10.00 Australia wide or free for orders over $100 with the code FREE

All your packages are sent with express via courier. Delivery times vary based on location. Contact us for a delivery time estimate.

We do not deliver to PO Boxes or Parcel Lockers.

Parcel Delivery

If you have not received your package within 7 business days of placing the order, contact us with your full name as well as your Order Number and we’ll look into the matter immediately.

Re-delivery Cost

If a parcel is received back in our warehouse, due to

*Incorrect address (postcode, state, street name, house or unit number)

*No Business name for a Business Address

*Non- collection of parcel from post office

*No contact from customer after a card is left from Courier

A re-delivery fee of $10.00 will apply. This payment must be made over the phone using a credit card.

 For any queries on this please contact info@lukacandles.com.au.